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Health and safety measures

Dear Guest

The health of our guests and employees is our highest priority. We strictly comply with the advice and instructions of the Federal Office of Public Health (FOPH) and keep our staff and guests constantly informed of the latest developments.

For the safety of our guests and employees we have adjusted our services and implemented a wide range of safety and hygiene measures. On this page you will find our hygiene measures that apply in the different areas of the Dolder Grand. You can find all the latest information on travel safety on the websites of the FOPH and the WHO.

We will not allow guests to quarantine or self-isolate at the Dolder Grand. In addition, we are unable to welcome guests from high-risk countries, guests who are showing symptoms of coronavirus (SARS-CoV-1 or -2) or guests who have a temperature of 37.8°C or above. If you are showing any signs of illness, you can arrange to be tested at a chemist, at your doctor’s surgery or at a test centre. Guests will be allowed to check into the Dolder Grand if they can produce proof of a recent negative PCR test on arrival.

We are of course also available to answer all your questions. Simply send an e-mail to info@thedoldergrand.com or contact us by telephone on +41 44 456 60 00 at any time.

We thank you for your support, your understanding and your continued loyalty. We wish you all the best and stay healthy!

Kind regards

André Meier
Managing Director

Markus Granelli
General Manager

In General

A valid and officially recognised COVID-19 certificate from Switzerland, from a member state of the European Union (EU) or the European Free Trade Association (EFTA), or from a country in the Schengen Area is required for all guests aged 16 or over as of Monday, 13 September 2021. It must prove that you are either vaccinated, recovered or tested. As a temporary solution until 24 October 2021, all human-readable vaccination cards (must contain personal information, vaccine, vaccination country and vaccination date in the national languages of Switzerland, in English or in Spanish) will also be recognised for guests from countries outside the EU/EFTA/Schengen Area (vaccinated with a European Medicines Agency vaccine, i.e. Pfizer/BioNTech, Moderna, Janssen/Johnson & Johnson, AstraZeneca and all licences such as Covishield, etc.) to access our Hotel and facilities.
A negative test is valid for 48 (antigen test) or 72 (PCR test) hours after the time of testing and may need to be repeated during the stay. The tests can be done at these COVID-19 test centres. This new regulation applies to all hotel guests and visitors to our restaurants, Spa and event locations at the Dolder Grand.
Due to the requirement of a valid COVID-19 certificate, the wearing of face masks is no longer mandatory. All other existing health and safety regulations will stay in place.
Thank you for supporting us in protecting our health and safety.

COVID-19 test center

Testing possibilities at the airport

Corona-Testcenter Terminal 1, bei der Ankunft 1
Open daily 5.30 am – 9.00 pm

Corona-Testcenter Terminal 2, Check-in 2, Level 1
Open daily 4.00 am – 10.00 pm

Corona-Testcenter, Bus Station
Open daily 8.00 am – 8.00 pm

Walk Ins
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 80.00 per adult
From CHF 60.00 per child up to 18 years

Swiss Medical Center

Rämistrasse 6
8001 Zurich
+41 44 555 50 10

Open daily
Upon appointment only
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 89.00 per person

Top Pharm Pharmacy

Poststrasse 6
8001 Zurich
+41 44 213 12 30

Open Monday to Friday, 7.30 am – 7.30 pm
Saturday 8.30 am – 5.00 pm

Upon appointment only
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 69.00 per person

Swiss Medical Center at the Dolder Grand

Kurhausstrasse 65
8032 Zurich
+41 44 456 60 60

Upon appointment only
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 185.00 per person

Hotel rooms

Safety measures rooms

The Dolder Grand remains open for hotel guests. We take our duty of care to our staff and guests very seriously. We are instructing all of our staff to continue with the strict implementation of our stringent internal hygiene measures.

You will find our safety and hygiene measures for your stay here.

Restaurants

Safetey and hygiene measures Food & Beverage

Our safetey and hygiene measures for the food and beverage outlets can be found here.

Dolder Grand Spa

Saftey and hygiene measures Spa

Our safetey and hygiene measures for the spa can be found here.

Health Security VERIFIED™