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Health and safety measures

Dear Guest

The health of our guests and employees is our highest priority. We strictly comply with the advice and instructions of the Federal Office of Public Health (FOPH) and keep our staff and guests constantly informed of the latest developments.

For the safety of our guests and employees we have adjusted our services and implemented a wide range of safety and hygiene measures. On this page you will find our hygiene measures that apply in the different areas of the Dolder Grand. You can find all the latest information on travel safety on the websites of the FOPH and the WHO.

We will not allow guests to quarantine or self-isolate at the Dolder Grand. In addition, we are unable to welcome guests from high-risk countries, guests who are showing symptoms of coronavirus (SARS-CoV-1 or -2) or guests who have a temperature of 37.8°C or above. If you are showing any signs of illness, you can arrange to be tested at a chemist, at your doctor’s surgery or at a test centre. Guests will be allowed to check into the Dolder Grand if they can produce proof of a recent negative PCR test on arrival.

We are of course also available to answer all your questions. Simply send an e-mail to info@thedoldergrand.com or contact us by telephone on +41 44 456 60 00 at any time.

We thank you for your support, your understanding and your continued loyalty. We wish you all the best and stay healthy!

Kind regards

André Meier
Managing Director

Markus Granelli
General Manager

In General

As of Monday, 20 December 2021 a valid and officially recognised COVID-19 certificate (proving either a vaccinated or recovered state) from Switzerland, from a member state of the European Union (EU), the European Free Trade Association (EFTA) or from countries such as Andorra, Armenia, the Faroe Islands, Georgia, Monaco, New Zealand, Serbia, Singapore, Turkey, Ukraine, the United Kingdom as well as recognised third countries that are connected to the EU system is required for all guests aged 16 or over. In addition, the wearing of face masks is mandatory in public areas at all times.

To enter Switzerland, this entry form must be filled out. With effect from Saturday, 4 December 2021, there will be no countries on the quarantine list. However, a stricter testing regime will apply for all arrivals into Switzerland. In addition to taking a PCR or antigen test before travelling, a second test (PCR test or rapid antigen test) must be carried out between the fourth and seventh day after arrival. The requirement for a second test is waived for vaccinated or recovered persons. A negative test is valid for 24 (antigen test) or 72 (PCR test) hours after the time of testing.

If you received your last dose of vaccine abroad (outside of the European Union (EU) or the European Free Trade Association (EFTA), or from a country in the Schengen Area) or if you have had a positive molecular biological analysis (e.g. PCR test) abroad proving a SARS-CoV-2 infection, you may apply for a COVID-19 certificate here.

For more information, please visit the FOPH’s site.

Thank you for supporting us in protecting our health and safety.

COVID-19 test center

Testing possibilities at the airport

Corona-Testcenter Terminal 1, bei der Ankunft 1
Open daily 5.30 am – 9.00 pm

Corona-Testcenter Terminal 2, Check-in 2, Level 1
Open daily 4.00 am – 10.00 pm

Corona-Testcenter, Bus Station
Open daily 8.00 am – 8.00 pm

Walk Ins
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 80.00 per adult
From CHF 60.00 per child up to 18 years

Swiss Medical Center

Rämistrasse 6
8001 Zurich
+41 44 555 50 10

Open daily
Upon appointment only
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 89.00 per person

Top Pharm Pharmacy

Poststrasse 6
8001 Zurich
+41 44 213 12 30

Open Monday to Friday, 7.30 am – 7.30 pm
Saturday 8.30 am – 5.00 pm

Upon appointment only
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 69.00 per person

Swiss Medical Center at the Dolder Grand

Kurhausstrasse 65
8032 Zurich
+41 44 456 60 60

Upon appointment only
Results for the antigen test will be available after approximately 20 minutes
Charges From CHF 185.00 per person

Hotel rooms

Safety measures rooms

The Dolder Grand remains open for hotel guests. We take our duty of care to our staff and guests very seriously. We are instructing all of our staff to continue with the strict implementation of our stringent internal hygiene measures.

You will find our safety and hygiene measures for your stay here.

Restaurants

Safetey and hygiene measures Food & Beverage

Our safetey and hygiene measures for the food and beverage outlets can be found here.

Dolder Grand Spa

Saftey and hygiene measures Spa

Our safetey and hygiene measures for the spa can be found here.

Health Security VERIFIED™