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Your one-of-a-kind concierge service in Zurich

From e-bikes, complimentary guest cars or our shuttle bus all the way to our childcare service: the Dolder Grand offers its guests a wide range of services to ensure they have a memorable, perfect stay. In addition, thanks to our exceptional concierge service, you will receive helpful tips and recommendations for an unforgettable visit to Zurich. Enjoy our butler service as guests in our suites, Top Suites or in the residence. Your butler will cater to your every need during your stay. So sit back, relax and let us pamper you.

Concierge team
Clefs d’Or

Insider tips for our guests

The concierge team at the Dolder Grand helps you to put together a personal programme for your stay in Zurich. We will provide support with transfers, excursions and activities, help you to get hold of tickets for any event, and offer you a one-of-a-kind concierge service. Our concierge team always knows what’s going on in and around Zurich and is happy to share the latest insider tips with you. All of our concierges are members of Clefs d’Or.

A direct connection to the city

A comfortable, direct and free journey into the city centre, and of course back to the Dolder Grand – in just a few minutes, our shuttle service takes you into the centre of Zurich for a shopping trip, a stroll around the city or to eat.

The Dolder Grand to Stadthaus

Friday to Saturday

  • 11.30 am
  • 1.30 pm
  • 3.30 pm
  • 5.30 pm
Stadthaus to the Dolder Grand

Friday to Saturday

  • 12.00 noon
  • 2.00 pm
  • 4.00 pm
  • 6.00 pm

Only for you


Discover Zurich and Switzerland with our own limousine service and enjoy a free airport transfer. Available for pre-bookings worth CHF 1’000.00 or more.

1 June to 31 August 2021

Limousine service

Do you require a transfer service to the Hotel, or would you like to go on an exclusive trip? Our concierge team will gladly assist you with your booking of a limousine service. We offer a wide range of different limousines and excursions, and we will make a note of your personal requirements and ensure that everything is prepared for you. Our aim is to make sure that time spent with us is time just for you.

Request a transfer

Complimentary guest cars and e-bikes

Are you in the mood for a little road trip? For excursions in the vicinity of the Dolder Grand, we provide our guests with free e-bikes in the summer months. This allows you to explore the surrounding nature as well as the city of Zurich in the best possible way. Do you want to explore more of Switzerland? Experience the Dolder Grand as the starting point and destination of fantastic excursion routes and test drives through Switzerland. Whether you fancy a relaxed drive around Lake Zurich or want to take in the magnificent views from Switzerland’s famous Alpine passes – our concierge team has the best tips for unforgettable tours ready for you. For day trips to the surrounding area, we can offer you one of our complimentary guest cars from BMW, subject to availability.

For kids

Fun paradise for younger guests

Younger hotel guests aged 3 to 12 are always welcome in our supervised Kids Room. Our qualified childcare specialist keeps an eye on the little ones while they enjoy themselves for a few hours.

Kids can also enjoy accompanied outdoor activities, minigolf in the Dolder Sports facilities and trips to the nearby zoo.

We provide this service for our hotel guests free of charge.

We are also happy to arrange childcare outside regular opening hours of our Kids Room or a babysitter for a surcharge of CHF 54.00 per hour, bookable for a minimum of three hours.

Please contact our concierge team.

Opening hours

Saturday, 12.00 noon to 6.00 pm
Sunday, 10.00 am to 6.00 pm

Jani Leinonen, «Frosted Flakes», 2010, Acrylic on packaging, ca. 31,00 × 20,00 × 6,00 cm
Kids’ activities

For the whole family

Have fun exploring the great outdoors on a family excursion with a home-made picnic basket, enjoying a horse-riding farm experience at the nearby Adlisberg, taking tennis lessons and much more. The Dolder Bad outdoor pool is 50 metres long, 17.5 metres wide and just a five-minute walk from the Dolder Grand. There is also a tree-lined lawn covering 10,000 square metres with areas for sport and sunbathing, table tennis tables, a volleyball pitch and a children’s play area with two paddling pools and a sandpit. Next to the Dolder Bad, you will find the only minigolf course in the city of Zurich. During the winter months, you can enjoy an unforgettable day on one of the largest open-air ice-skating rinks in Europe – the Dolder Kunsteisbahn. The 6,000-square-metre rink offers exciting and atmospheric winter fun for both young and old – whether for ice skating, “Chneble” or ice hockey. Entry is complimentary for hotel guests.

Our concierge team is happy to provide suggestions for hikes, cycling tours and horse-and-carriage trips.

Special offers