Events and courses at the Dolder Grand

Enjoy all year round cultural events at the Dolder Grand. Our diverse programme of live music, events and our courses provide guests with an unforgettable experience. Discover all events at the Dolder Grand and in Zurich at a glance in our event calendar.

Event calendar

Everything at a glance

The event programme at the Dolder Grand and in Zurich is as diverse as our guests. Discover our event calendar, where we have summarized the highlights of what is going on at the Dolder Grand and in Zurich.

Discover all events

Business courses

Benefit from our expertise

The Dolder Grand Training Department is not only for our staff – we will also be happy to share our expertise with you. Business courses dealing with communication, understanding clients, sales techniques and etiquette can usually be booked for six or more participants.

  • Passionate service provider

    The essential elements in the success of the Dolder Grand are our dedication, our enthusiasm and our passion for providing exceptional service at all times. Benefit from our expertise and find out about new ideas and ways of implementing them in your own working life.

    This course is aimed at those working in the service sector who want to understand their clients and be able to impress them by conducting themselves in a confident, competent manner even in difficult situations. The course covers the following areas:

     

    • Client types and needs analysis
    • Service standards (adapted to your company)
    • Style and appearance
    • Communication
    • Handling complaints
    • Hotel management (upon request)

     

    Price including course material, coffee breaks and lunch:

    • Half day:
      CHF 390.00 per person (6 participants)
      CHF 340.00 per person (7 to 20 participants)
      Weekdays, 8.30 am to 1.00 pm

     

    • Full day:
      CHF 530.00 per person (6 participants)
      CHF 420.00 per person (7 to 20 participants)
      Weekdays, 9.00 am to 5.00 pm

     

    Registration/contact